Holiday Notice
Chinese Spring Festival of 2020 is just around the corner, please kindly be noticed the following:
Our company will close for holiday from Jan 23rd to Jan 29th when customer service is unavailable.
Shipping service will be stopped from Jan 19th to Feb 2nd.
You may place order as usual and we’ll deal with your order in priority after the holiday. Sorry for any inconvenience caused.
Help Center
Contact Us

Have a question
We can help Ask Question

Search the help pages
(Does not search for items or products)

11 . How to pick up your goods if ship by Air Freight and Sea Freight?

Once your goods are shipped out, we will send the shipping documents (B/L and Invoice) to you. The shipping company will contact you once the goods arrive at the destination port. Once the goods arrive at your destination port, you can pick up the goods from the port with the shipping documents, but you need to do custom clearance. Every country has different custom policy, you also need to pay some extra fee that depends on each country's requirement, you'd better inquire from your local custom or agent for details. If necessary, you can find an agent to do the custom clearance and pick up the goods for you.

Confirm

Please Note

OK

Please Note

OK