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18 . Why I can't get your email responses?

Please check the SpamGuard setting of  your email box. You can also submit a ticket in your account on our website if we have not replied to your email in 48 hours. Sometimes, we may miss emails from our customers. However, no message sent from your account to our website will be missed.

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  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.

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